Frequently Asked Questions
Everything you need to know about our sustainable apparel and delivery process.
What materials are used in Better Herbs clothing?
We specialize in eco-conscious fashion, utilizing organic cotton, hemp blends, and recycled fibers to ensure our garments are as kind to the planet as they are to your skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I care for my organic garments?
To preserve the natural fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat tumble drying to prevent shrinkage.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.